FAQ

1.What is the weight capacity of this chair?
The weight capacity of office chairs and gaming chairs is generally 220–250 lbs (approximately 100–113 kg). Please avoid exceeding the maximum load to ensure safety and prolong the chair’s lifespan.

2.Does this chair require assembly?
Yes, the product requires self-assembly. The package includes all screws, installation tools (hex wrench), and an instruction manual. Assembly is simple and can usually be completed by one person.

3.What materials is the chair made of?
Materials vary by model:

  • PU leather + high-resilience foam or medium-density foam

  • Mesh fabric + sponge padding

  • Frame materials: metal, wood, or a combination of steel and wood

All materials have passed safety tests and are suitable for indoor office or home use.

4.Are the armrests adjustable?
Some models feature 2D or rotatable armrests, adjustable in height for enhanced comfort.

Other models have fixed or standard armrests, providing stable support.

5.Can the chair swivel or recline?

  • All models support 360° swivel.
  • Certain gaming chairs and high-end office chairs also support reclining, allowing adjustable angles for resting.

6.What scenarios is the chair suitable for?
Suitable for offices, home offices, gaming, or general indoor use. Avoid outdoor or damp environments to prolong lifespan.

7.What are the chair’s dimensions and weight?
Dimensions vary slightly by model:

  • Backrest height: approximately 25–27 in (65–68 cm)

  • Net weight: approximately 28–46 lbs (12–21 kg)

Please refer to each model’s specifications for exact details.

8.Is the chair durable?

  • The frame is made of metal, wood, or steel-wood combination, with high-density or high-resilience foam padding and a five-star base with casters, providing durability and stability.
  • Using and maintaining the chair according to the instructions can extend its lifespan.

9.How do I clean the chair?

  • PU leather chairs: Wipe with a damp cloth. Avoid corrosive cleaners.

  • Mesh fabric chairs: Use a soft brush or damp cloth to remove dust and stains.

  • Avoid prolonged exposure to sunlight or soaking in water.

10.How are delivery and after-sales services handled?
All orders support logistics delivery, with packaging intact and assembly tools included.
If any parts are missing or damaged, please contact customer service for after-sales support.